Click on the drop down menu below to read our Privacy Statement, Digital Property Policy and Code of Conduct.
The Faecal Sludge Management Alliance is a member-based network, promoting the global development of inclusive sanitation approaches, particularly faecal sludge management (“FSM”) and non-sewered sanitation (“NSS”). Our goal is to create a platform to advocate for the adoption and implementation of FSM, to ensure human health and dignity, and the health of urban ecosystems. We are governed by both a Supervisory Board and a Management Board and managed by our staff members.
Through our activities we process personal data. In this Privacy Statement we inform you how we process such personal data.
Stichting Faecal Sludge Management Alliance (“FSMA”, “FSM Alliance”, “we”, “us” of “our”) is responsible for the processing of your personal data. We are a Dutch foundation having its address at Boompjes 40, 3011 XB in Rotterdam. FSMA is registered with the Chamber of Commerce under number 76674045. All questions regarding the processing of personal data by FSMA can be addressed to [email protected].
To whom does this Privacy Statement apply?
This Privacy Statement applies to you when you use our website www.fsm-alliance.org (“Website”). Through our Website you can obtain information about our organization and our work, contact us, subscribe to our newsletter, submit articles for our e-magazine, apply for a job or volunteer position with us and become a member of our global member network. This Privacy Statement is also applicable to you when you participate in a FSM meeting, webinar or podcast, whether in person or as a virtual participant.
How does FSMA process your personal data?
We process your personal data for various purposes. We are only allowed to do this if we have a reason to do so (this is called a legal ground). In the overview below we indicate the personal data FSMA uses for which specific purpose, what the legal ground is for processing these data, and how long FSMA stores the data. Retention periods mentioned in this Privacy Statement may be extended if and to the extent necessary to live up with a statutory obligation.
We also collect information about your visit to our Website via cookies. You can find more information about the personal data that we process about you when you visit the Website in our Cookie Statement.
In addition to your email address, we also use the information we receive via tracking software. These include the time the email was received and opened, the content of the opened email, the hyperlinks clicked on, your IP address, your operating system and the browser you are using.
If, at any moment, you do not wish to receive newsletters of FSMA anymore, you can unsubscribe by using the opt-out option that is provided in every newsletter that FSMA sends you. You may also opt-out of receiving electronic notifications or communications from FSMA by the following means:
We will take reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us by email for up to 14 days.
We process your email address to send you an email. The other personal data mentioned here is processed by FSMA because it is important for us to keep improving our emails. The processing of these personal data is necessary for the purposes of the legitimate interests pursued by FSMA.
The personal data we process in the context of email tracking will be deleted one month after collection. The email address and the data that show that you have subscribed to the newsletter will be deleted five years after you unsubscribe from the newsletter, as this is prescribed by the Dutch Authority for Consumers & Markets.
If an organization signs up for the membership, we also process the abovementioned data, which could include personal data, for example of the responsible contact persons of the organization.
By signing up for our membership, you automatically create an account. Through the account, you can get access to the member area of the Website. The member area contains a database with contact details of other members and offers you the possibility to share your own, in order to broaden your network and enter in contact with other professionals. Through the member area you can further see which members are in close proximity, which makes the networking process easier. Via the member area of the Website you can also establish online contact with other users and exchange messages via the public forum or with the users privately. This information will be processed by FSMA and shown to other users. Via your account, you can get also access to interesting FSM related content, such as trainings, webinars, podcasts and our e-magazine.
The processing of above-mentioned personal data is necessary for the performance of the user contract. Without these personal data no account can be created, no information can be shared with other members and we cannot give you access to the member area. We will only share your contact details and location data with other members if we received your consent.
FSMA stores your personal data for as long as you are a member and will delete your data one year after you deactivate your membership. FSMA has a legal obligation to retain financial records of your membership for a period of seven years.
We use the personal data of you as a visitor to register you to attend the event, send an email to you to confirm your registration, provide you with updates regarding the event, contact you about future events, print your physical name badge at the event, send you reports, materials, and updates, review and respond to feedback, comments, photos, videos, or other information you submit via registration forms or post-event surveys.
The processing personal data is necessary for the purposes of the legitimate interest pursued by FSMA, in order to provide you with a tailored and safe event and allow for your safe and successful participation in it. We store your personal data for a period of one year after the event.
We process any dietary- or disability-based accommodation needs if you have (also) given your consent, as it may contain special categories of personal data. If you do not wish to share this information with us, we cannot tailor your event experience to your needs.
The information provided in submissions is further processed for purposes of the legitimate interests pursued by FSMA, namely to report out to current and potential donors in order to get donations in the future. We will aggregate this personal data before sharing it to donors, so they will not be able to identify you directly. For example we will provide the following information: four out of eight authors are female, 78% of authors are from low-middle income countries, or 55% of authors were below the executive level. The donors will use this information to verify whether their donations match their needs and is therefore necessary for purposes of the legitimate interest. Your personal details will be deleted one year after your contribution to the Magazine. After that period we will only keep the aggregated data for reporting purposes to our donors.
FSMA further allows offline payments, for example by sending an invoice after you have signed up for our membership, event or webinar. In order to send invoices for our services, we process your contact details. The processing of personal data for this purpose is necessary for the execution of the contract we have with you. Pursuant to the applicable law, we are obliged to retain (part of) these financial data for a statutory retention period of seven years. The other information will be retained for a period of one year.
If you have a membership account, your personal data is stored for as long as you are a member and will delete your data within one year after you deactivate your account. In other cases if you contact us by phone, FSMA will delete your personal data within one month after responding to your message or resolving your complaint. If you contact us by email, we will delete your personal data one year after responding to your message or resolving your complaint.
Access to personal data
The following third parties may have access to your personal data.
Data processing outside the European Economic Area
Some of our service providers are established in a country outside the European Economic Area (“EEA”), mainly the United States and India. In order to comply with EU data protection legislation for international transfers, we carefully consider whether an adequate level of protection can be guaranteed. Where necessary, we lay down arrangements in a data transfer agreement based on standard contractual clauses adopted by the European Commission (Article 46(2)(c) GDPR). For more information about the safeguards for international data transfers, please contact us using the contact details listed in this Privacy Statement.
Under the privacy law, you have a number of rights with regard to your privacy.
You may send your request to [email protected]. FSMA shall respond to your request without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. FSMA shall inform you of any of such extension within 1 month of receipt of the request, together with the reasons for the delay. If we do not take action on your request, we shall inform you of the reasons for not taking action. We will do that in any case within thirty days of receipt of the request.
Complaints or questions
If you have questions or complaints you can contact us via [email protected], for example with regard to the balancing test that we have made in order to base some of our data processing activities on the legal ground ‘legitimate interest’. We will be happy to find a solution, but you can also submit a complaint to the Dutch Data Protection Authority (“Autoriteit Persoonsgegevens”).
FSMA may amend this Privacy Statement from time to time. If there are subsequent substantive or material changes that may affect one or more of the parties involved to a considerable extent, we inform those involved in advance.
It might be possible that you wish to share publications to participants or listeners to back up your story, such as scientific articles or columns. FSMA will make this content available to them at your request.
FSMA can also make recordings of the events and webinars. We will inform you if that is the case.
This policy is to make sure that FSMA is authorized to publish and share your content and the recordings of any session, podcast, or webinar in which you appear.
Your work (as “creator, speaker, researcher, and/or author”)
-All original work or research shared with FSMA is owned by you (the creator, speaker, and/or author) and may be shared by FSMA to participants or listeners in any form (printed, electronically, etc.), worldwide, for an unlimited period.
-You guarantee that you are the author of the work and hold the rights of the work and/or that you are allowed to share it with FSMA to share it with participants or listeners.
Our work (Stichting Faecal Sludge Management Alliance or FSMA)
-All rights on the content (webinar or session recordings, e-magazines, publications, reports) created in partnership with and made by FSMA will stay with FSMA. FSMA retains the rights of the original media files and those will not be shared without the written permission by FSMA. This includes the video files of sessions recorded for the FSM conference or other FSMA events or recorded webinars.
-If FSMA makes recordings of events and webinars, you consent with the publication or posting by FSMA electronically – worldwide. We will ask your consent of the recording itself prior to the event.
-All content of FSMA will first be made available to FSMA members for a limited term before being made publicly available. FSMA reserves the right to set the time frames at its discretion.
-Once the content of FSMA is made publicly available, it may be shared freely (with name mentioning).
-No royalties will be paid as FSMA will not sell any work it publishes.
Related to the organization of the event or webinar itself, we might ask for your personal data like name, title, organization and email address. For the collection and processing of your personal data, our Privacy Statement applies. By giving your consent to this Digital Property Policy, you also accept the terms of our Privacy Statement. Please find our Privacy Statement on our website.
When acting in any capacity as a member of the Faecal Sludge Management Alliance (FSMA), members are expected to adhere to the following principles:
1. FSMA members will demonstrate respectful and honest behaviour and will act in line with the organisation’s mission and vision.
2. The membership provides a safe and inclusive space for all stakeholders in the FSM sector. Any form of harassment or discrimination based on race, sex, nationality, sexual orientation, religion, or political opinion will not be tolerated.
3. On its communication platforms and at its events, FSMA encourages open discourse and candid discussions. While we appreciate the diversity of opinions and see the value of intense debates, we ask members to remain tough on the issue, but kind on each other.
4. Members will not engage in activities that bring disrepute upon the FSMA. The use of the organisation’s name and logo is subject to the prior notification and consent by FSMA staff.
5. Members holding an office or position in any current or future board or committee of the FSMA are trusted to fulfil their function with due care and in the best interest of the organisation, the membership and the FSM sector as a whole. They shall not misuse their position, or any information acquired through that position for their personal gain or for activities that are detrimental to the FSMA’s goals. Members may be asked to sign a conflict of interest statement.
For any questions, concerns, or to file a complaint related to this code of conduct, please contact [email protected].
Last Updated: August 2022